SHIPPING POLICY
We ship through registered courier companies for orders within India. Orders are generally dispatched within 6-8 working days. Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries.
REFUND
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@studiomyasaa.com. Please note that returns will need to be sent to the following address: Studio Myasaa, B/4, Ratan Nagar, 3rd Floor, Rising Sun Block no 19, Dahisar east, 400068 Mumbai MH, India
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@studiomyasaa.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Not with standing the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at info@studiomyasaa.com.
TERMS OF SERVICE
This website is operated by Studio Myasaa. Throughout the site, the terms “we”, “us” and “our” refer to Studio Myasaa. Studio Myasaa offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content there of) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.For more details, please review our Refund Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or free of errors. Additionally, we do not guarantee that any results obtained from the use of the Service will be accurate or reliable.
You acknowledge and agree that we may periodically remove the Service for indefinite periods or cancel it at any time without prior notice. Your use of, or inability to use, the Service is at your own risk. The Service, along with all products and services delivered to you through it, is provided "as is" and "as available," without any warranties or conditions, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.
Under no circumstances shall Studio Myasaa, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages. This limitation applies regardless of whether the claim is based in contract, tort (including negligence), strict liability, or any other legal theory, arising from your use of the Service or any products obtained through it.
This disclaimer also covers any claims related to your use of the Service or any product, including, but not limited to, errors or omissions in content or any loss or damage incurred as a result of the use of the Service or any content (or products) made available via the Service, even if we were advised of the possibility of such damages.
Please note that some states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages. In those cases, our liability will be limited to the maximum extent allowed by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless STUDIO MYASAA, along with its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands, including reasonable attorneys' fees, made by any third party as a result of or arising from your breach of these Terms of Service or any documents incorporated by reference herein, or your violation of any laws or the rights of any third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be considered severed from these Terms. This determination shall not affect the validity or enforceability of any other remaining provisions of the Terms.
SECTION 16 - TERMINATION
The obligations and liabilities of both parties that were incurred prior to the termination date will continue to survive the termination of this agreement for all purposes. These Terms of Service remain in effect until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us of your intention to discontinue using our Services or by ceasing to use our site. We reserve the right to terminate this agreement at any time, without notice, if we determine, in our sole discretion, that you have failed to comply with any term or provision of these Terms of Service. In such an event, you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@studiomyasaa.com.
Our contact information is posted below:
STUDIO MYASAA
info@studiomyasaa.com
B/4, Ratan Nagar, Rising Sun, 3rd Floor, Block no-19, Mumbai-400068
+918451075585
Trade name: Studio Myasaa
Phone number: 8451075585
Email: info@studiomyasaa.com
Physical address: Studio Myasaa, B/4, Ratan Nagar,3rd Floor , Rising Sun Block no 19 , Dahisar east, 400068 Mumbai MH, India
GST number:27GIHPS0695L1ZF
PRIVACY POLICY
This Privacy Policy outlines how Studio Myasaa (referred to as "the Site," "we," "us," or "our") gathers, utilizes, and shares your personal information when you visit or use our services, make purchases from studiomyasaa.com (referred to as "the Site"), or engage with us regarding the Site (collectively, the "Services"). The terms "you" and "your" refer to you as a user of our Services, whether as a customer, visitor, or another individual whose information we have collected according to this Privacy Policy. We encourage you to read this Privacy Policy carefully.
UPDATES TO THE PRIVACY POLICY
We may revise this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on the Site, along with the "Last updated" date, and we will take any other necessary steps required by applicable law.
COLLECTION & USE OF PERSONAL INFORMATION
To provide our Services, we collect personal information about you from various sources, as detailed below. The information we gather and use may vary based on your interactions with us.
In addition to the specific purposes outlined below, we may also use the information we collect to communicate with you, enhance or improve our Services, comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our users and others.
TYPES OF PERSONAL INFORMATION WE COLLECT
The personal information we gather about you depends on how you interact with our Site and Services. The term "personal information" refers to data that identifies, relates to, or can be associated with you. Below are the categories and specific types of personal information we collect:
1. INFORMATION YOU PROVIDE DIRECTLY
This includes any information you submit to us through our Services, such as:
- Contact details like your name, address, phone number, and email address.
- Order information, including your name, billing and shipping addresses, payment confirmation, email, and phone number.
- Account information, such as your username, password, security questions, and other security-related details.
- Customer support details, including any information you choose to share in your communications with us, like messages sent through our Services.
Certain features of our Services may require you to provide specific information about yourself. You may opt not to provide this information, but it may limit your access to certain features.
2. USAGE INFORMATION
We may automatically collect certain information about your interactions with our Services, referred to as "Usage Data." This can include details about how you access and use our Site and your account, such as device and browser information, network connection details, IP address, and other interaction metrics. We may employ cookies and similar technologies to gather this information.
3. INFORMATION FROM THIRD PARTIES
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. This includes:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who gather payment information (like bank account and credit/debit card details) to process your payments for fulfilling your orders.
- When you interact with our Site, open emails from us, or engage with our Services or advertisements, we, or third parties we work with, may collect additional information through online tracking technologies.
Any information obtained from third parties will be handled in accordance with this Privacy Policy.
HOW WE UTILIZE YOUR PERSONAL INFORMATION
1. PROVIDING SERVICES
We use your personal information to deliver our Services, fulfill contracts with you, process payments, manage orders, send account notifications, maintain your account, and facilitate returns or exchanges.
2. MARKETING and ADVERTISING
Your personal information may be used for marketing and promotional purposes, such as sending communications via email, text, or postal mail. We may tailor advertisements for products or services based on your personal information. If you reside in the EEA, our legal basis for these data processing activities is our legitimate interest in selling our products.
3. SECURITY AND FRAUD PREVENTION
We use your information to detect and investigate potential fraudulent or malicious activities. If you create an account, you are responsible for keeping your login credentials secure. If you suspect that your account has been compromised, please contact us immediately. For EEA residents, the legal basis for these activities is our legitimate interest in maintaining website security.
4. COMMUNICATION AND SERVICE IMPROVEMENT
We utilize your personal information to provide customer support and enhance our Services. This aligns with our legitimate interests in responding to you effectively and maintaining our business relationship.
COOKIES
Like many websites, we use cookies to enhance our Site and Services. For more specific information regarding the cookies we use, particularly those related to our Shopify store, please visit [Shopify Cookies Policy] Cookies help us remember your preferences, improve our analytics, and optimize user interactions with our Services.
While most browsers accept cookies by default, you can modify your browser settings to refuse or remove cookies. Please note that blocking cookies may adversely affect your user experience and prevent certain features of the Services from functioning correctly. Our Site also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of specific uses or disclosures of your information.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information to third parties under certain circumstances, including:
- To vendors or service providers performing functions on our behalf (such as payment processing or customer support).
- To business and marketing partners for advertising purposes, according to their privacy notices.
- When you request or consent to share information with third parties (e.g., for shipping products).
- To affiliates or within our corporate group for legitimate business operations.
- In connection with business transactions, compliance with legal obligations, or to protect the rights of our users and others.
We may have disclosed personal information categories, including identifiers, commercial information, usage data, and geolocation data, to the parties mentioned above in the past 12 months.
THIRD PARTY WEBSITES AND LINKS
Our Site may contain links to third-party websites. If you click on these links, we recommend reviewing their privacy and security policies, as we are not responsible for the content, privacy practices, or security measures of those external sites. Sharing information on public platforms or third-party social media may also be visible to other users.
CHILDREN'S DATA
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
SECURITY AND RETENDION OF INFORMATION
While we strive to implement robust security measures, no system is completely secure. We advise against sending sensitive information through insecure channels. The retention period for your personal information depends on various factors, including our need to maintain your account, comply with legal obligations, and enforce applicable policies.
YOUR RIGHTS
Depending on your location, you may have various rights concerning your personal information, including:
- Right to Access: Request access to your personal information.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Portability: Request a copy of your personal information and its transfer to a third party under specific circumstances.
- Right to Opt-Out: Direct us not to sell or share your personal information for targeted advertising purposes.
- Restriction of Processing: Request restrictions on our processing of your personal information.
- Withdrawal of Consent: Withdraw consent where we rely on it for processing your information.
- Appeal: Appeal our decision if we decline your request.
You can manage your communication preferences by opting out of promotional emails using the unsubscribe option provided in our emails.
COMPLAINTS
If you have any complaints about our handling of your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
INTERNATIONAL USERS
Please note that your personal information may be transferred, stored, and processed outside your home country. If we transfer your data out of Europe, we will utilize recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses.
CONTACT US
If you have questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us via email at info@studiomyasaa.com or at our address: B/4, Ratan Nagar, 3rd Floor, Rising Sun Block No. 19, Dahisar East, Mumbai, MH, 400068, IN.
As the data controller under applicable data protection laws, we are committed to safeguarding your personal information.